EverySign
Email us
Tell us what you expected and what happened instead. A screenshot helps.
info@meek.mediaSupport
How can we help?
A real person reads every message.
Add the diagnostic log
- Open EverySign and choose Settings › About.
- Click Copy Diagnostic Log.
- Paste it into your email.
It records what EverySign did and any errors, never your documents, their names or your signatures.
Common questions
How do I activate my licence key?
After you buy, Lemon Squeezy emails you a licence key. Open EverySign, go to Settings › License, paste the key and choose Activate.
On the Mac App Store edition there is no key: buy Pro in the app, or choose Restore in Settings › License if you bought it before.
How do I move EverySign to a new Mac?
On the old Mac, choose Deactivate this Mac in Settings › License. Then install EverySign on the new Mac and activate the same key there.
Your signatures are stored only on the Mac where you made them, encrypted with a key in that Mac’s login Keychain. If they don’t appear on the new Mac, draw, type or photograph them again: it takes a minute.
How do I lock my signatures with Touch ID?
Go to Settings › Security and turn on “Require Touch ID to use signatures”. Choose how long EverySign waits before it asks again. Macs without Touch ID ask for your Mac’s password instead.
Where do signed copies go?
When you finish, EverySign asks where to save and starts in the original’s folder, with a name like “Contract (signed).pdf”. The original is never changed. You can change the word in brackets in Settings › Signing, and turn on “Open signed copies after saving”.
Copies for the next signer are named for them, such as “Contract (signed, for Bob).pdf”. Batch stamping saves into the folder you choose.
Will my signature be accepted?
For everyday agreements, yes: EverySign makes electronic signatures, accepted under the ESIGN Act in the US, as simple electronic signatures under eIDAS in the EU, and in the UK and India. Wills, notarised deeds and anything that requires a certificate-based digital signature (such as DSC or PAdES) need another method.
Known issues
What we know about and are working on. Fixes are listed in the changelog.
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Fix planned
Retyped text covers the old words; PDF readers can still find the old words under it.
When you retype a line, the new words are drawn over the old ones, so a search or a copy in another PDF reader can still find the old text. If the old wording must be gone, retype the document from its source file. Removing the old words is planned.
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Fix planned
Places for later signers aren’t fillable form fields in Acrobat or Preview yet.
When you pass a document round, later signers are guided to their places in EverySign. In Acrobat or Preview those places aren’t form fields yet, so ask later signers to open the file in EverySign, which is free for every signer. Making them fillable form fields is planned.